Shipping policy

Shipping & Delivery Policy

Order Processing

Vaishnav Publications aims to process confirmed book orders within [1–3 business days] after successful payment, subject to stock availability.

Orders are generally not processed on Sundays or public holidays.

If an order requires additional processing time, we will inform the customer where reasonably possible.

Shipping Charges

Applicable shipping charges will be displayed at checkout before the order is placed.

Any free-shipping offer will be subject to the conditions stated on the website or in the relevant promotion.

Estimated Delivery Time

For orders shipped within India, the estimated delivery time is [3–7 business days after dispatch].

Delivery timelines may vary depending on the delivery location, courier availability and other circumstances.

International delivery, if offered, will be subject to the applicable shipping options, charges, customs requirements and estimated delivery timelines displayed at checkout.

Tracking Information

Where tracking is available, customers may receive tracking details by email, SMS or another available communication channel after dispatch.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

Please contact us as soon as possible if you notice an error. Address changes may not be possible after an order has been dispatched.

Delayed or Undelivered Orders

If your order has not arrived within the estimated delivery period, contact us with your order number. We will review the shipment status with the courier and assist you with the next steps.

Damaged or Missing Packages

If a package arrives visibly damaged, or a book is missing from the order, please contact us within [48 hours of delivery]with your order number, photographs of the package and relevant supporting information.

We will investigate the issue and determine the appropriate resolution under our Return & Refund Policy and applicable law.

Contact

Email: vaishnavpublications@gmail.com
Phone: +91 75750 30136